1. INTRODUCTION
Welcome to The English Class! We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and services. We strive to be transparent about our practices to ensure that you can confidently engage with our platform. By accessing our website or using our services, you consent to the terms outlined in this Privacy Policy. Please take a moment to familiarize yourself with the following information, and don’t hesitate to reach out if you have any questions or concerns.
2. DATA COLLECTED
Personal Identification Information:
This includes your name, email address, and any other information you provide when you create an account, enroll in a course, or contact us.
Usage Data:
We collect information about your interactions with our website, including your IP address, browser type, pages visited, and other usage statistics. This helps us improve our services and enhance your user experience.
Payment Information:
If you make a purchase or enroll in a paid course, we may collect payment information, such as credit card details, to process transactions securely.
Communication Data:
When you contact us, we may keep a record of that correspondence, including any information you provide voluntarily.
Device Information:
We may collect information about the device you are using to access our website, such as device type, operating system, and browser information.
Cookies and Similar Technologies:
We use cookies and similar technologies to collect information about your browsing behavior and preferences. You can manage cookie preferences through your browser settings.
Location Data:
With your consent, we may collect information about your location, which helps us provide location-specific content and services.
Other Information:
We may collect additional information with your consent or as required by law, and such information will be used for the purposes stated at the time of collection.
3. EMBEDDED CONTENT
The English Class may include embedded content, such as videos, images, or articles, from third-party websites to enhance your learning experience. Embedded content from other websites behaves in the same way as if you visited the other website directly.
These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to that website.
We do not have control over the practices of these third-party websites, and their use of your personal information is governed by their respective privacy policies. We recommend reviewing the privacy policies of these websites to understand how your data is handled by them.
4. COOKIES
The English Class uses cookies and similar technologies to enhance your experience on our website. Cookies are small data files that are stored on your device when you visit our site. They help us analyze website traffic, understand your preferences, and improve your browsing experience.
We use the following types of cookies:
Essential Cookies:
- These cookies are necessary for the proper functioning of our website. They enable you to navigate our site and use its features, such as accessing secure areas.
Analytical/Performance Cookies:
- These cookies help us analyze how visitors use our website. They allow us to track and measure user engagement to improve the performance and content of our site.
Functionality Cookies:
- These cookies enhance your experience by remembering your preferences, such as language settings, and providing you with personalized content.
Targeting/Advertising Cookies:
- These cookies are used to deliver relevant advertisements based on your interests. They may also limit the number of times you see an ad and help measure the effectiveness of our advertising campaigns.
By using our website, you consent to the use of cookies in accordance with this Privacy Policy. You can control and manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
We may also use third-party cookies, and their use is subject to the privacy policies of these third parties. We recommend reviewing the privacy policies of these third parties for further information on their cookie practices.
5. WHO HAS ACCESS TO YOUR DATA
At The English Class, access to your personal data is restricted to authorized personnel who need to process this information for the purposes outlined in this Privacy Policy. This may include our dedicated team members responsible for managing and maintaining the website, providing customer support, and improving our services.
We may also engage third-party service providers, such as hosting services, payment processors, and analytics tools, to assist in delivering our services. These service providers may have access to your personal information as necessary for them to perform their functions on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
In some instances, we may be legally required to share your data with governmental or regulatory authorities to comply with applicable laws or regulations.
Rest assured that we do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your explicit consent.
6. THIRD PARTY ACCESS TO YOUR DATA
At The English Class, we take your privacy seriously. We may engage third-party service providers to assist in various aspects of our operations. These third parties may have access to your personal data only to the extent necessary for them to perform their services on our behalf.
Our third-party service providers may include, but are not limited to:
Hosting Services:
- We use reputable hosting services to store and manage our website data securely.
Payment Processors:
- When you make a purchase or enroll in a paid course, we may utilize third-party payment processors to securely handle transactions.
Analytics Services:
- We employ analytics tools to help us understand how visitors interact with our website, analyze trends, and improve our services.
While these third parties may have access to your personal information, rest assured that we take steps to ensure they adhere to strict confidentiality and data protection standards. They are contractually bound to use your data only for the purposes specified by us and not for their own benefit.
It’s important to note that we do not sell, trade, or otherwise transfer your personal information to external parties for their marketing purposes without your explicit consent.
In the event of a legal obligation, we may disclose your personal information to comply with applicable laws or respond to lawful requests and legal processes.
7. HOW LONG WE RETAIN YOUR DATA
At The English Class, we retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
The specific retention periods for different types of data may vary based on factors such as the nature of the data and the purposes for which it is processed. In general, we retain your data for the duration of your engagement with our services and for a reasonable time thereafter to comply with legal obligations or resolve disputes.
If you have registered an account with us, we will retain your account information for as long as your account is active or as needed to provide you with our services. If you wish to delete your account or request the deletion of specific data, please refer to the “Your Rights and Choices” section of this Privacy Policy for information on how to do so.
Please note that even if we delete your personal data, it may still be retained in backup or archival systems for legal, regulatory, or business continuity purposes.
8. SECURITY MEASURES
The security of your personal information is a top priority at The English Class. We have implemented robust security measures to safeguard your data from unauthorized access, disclosure, alteration, and destruction.
Secure Transmission:
- We use encryption technologies, such as Secure Socket Layer (SSL) and Transport Layer Security (TLS), to ensure the secure transmission of data between your browser and our servers.
Access Controls:
- Access to your personal information is restricted to authorized personnel who require access for the purposes outlined in this Privacy Policy. Access controls and authentication mechanisms are in place to prevent unauthorized access.
Regular Security Audits:
- We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems. This proactive approach helps us maintain a secure environment for your data.
Data Minimization:
- We collect and retain only the minimum amount of personal information necessary for the purposes outlined in this Privacy Policy. This practice reduces the risk associated with the storage of personal data.
Employee Training:
- Our staff undergoes comprehensive training on data protection and privacy practices. This ensures that all personnel are aware of their responsibilities and adhere to strict security protocols.
While we implement stringent security measures, it’s important to note that no method of data transmission or storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information. We continually strive to enhance our security practices and welcome feedback from our users to further strengthen our protective measures.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant authorities in accordance with applicable data protection laws.
9. YOUR DATA RIGHTS
As a user of The English Class, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights in accordance with applicable data protection laws. Your rights include:
Right to Access:
- You have the right to request information about the personal data we hold about you and to obtain a copy of that data.
Right to Rectification:
- If you believe that the personal data we hold about you is inaccurate or incomplete, you have the right to request the correction or completion of such data.
Right to Erasure:
- You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent and there is no other legal basis for processing.
Right to Restriction of Processing:
- Under certain circumstances, you have the right to request the restriction of processing your personal data.
Right to Object:
- You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Data Portability:
- You can request a copy of your personal data in a commonly used, machine-readable format, and have the right to transmit this data to another controller.
Right to Withdraw Consent:
- If we process your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section of this Privacy Policy. We will respond to your request within a reasonable timeframe in accordance with applicable data protection laws.
Please note that some of these rights may be subject to exceptions or limitations as prescribed by law.
10. THIRD PARTY WEBSITES
The English Class may contain links to third-party websites or services for your convenience and information. If you click on these links, you will be directed to external websites that are not operated by us. We have no control over the content and practices of these third-party websites and are not responsible for their privacy policies.
We strongly advise you to review the privacy policies of every website you visit, especially those that may be linked to from our website. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
It’s important to note that third-party websites may independently collect data about you, including personal information. We encourage you to read the privacy policies of any third-party websites you visit to understand their data practices.
11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
The English Class may disclose your personal information, including but not limited to, account information, communication data, or any other data we collect, if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
We may also release your personal information when we believe release is necessary to protect our rights, enforce our site policies, or comply with legal proceedings, judicial orders, or legal processes served on our website.
While we are committed to protecting your privacy, we may need to disclose personal information if we determine that such disclosure is reasonably necessary to comply with legal obligations, respond to legal claims, or protect our rights, interests, or safety.
In the event of a merger, acquisition, or any form of sale of some or all of our assets, your personal information may be among the assets transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.